❓ Frequently Asked Questions
Q1: What is your manufacturing capability?
We are a large professional manufacturer of oil-immersed transformers, dry-type transformers, reactors, transformer substations, and HV/LV switchgear. We are an excellent supplier for major power corporations.
Q2: Why should we choose your products over other suppliers?
We specialize in transformer production for 20 years and hold certifications including ISO9001-2008, OHSAS 18001:2007, ISO4001:2004, CE, CCC, UL, CSA, and various TYPE TEST REPORTS.
Q3: Can the transformers be customized?
Yes. Considering the differences in voltage, frequency, and other specifications across different countries and regions, our products can be customized according to your specific requirements.
Q4: What is the product guarantee period?
We offer at least a two-year guarantee for all of our transformer products.
Q5: What is the standard delivery lead time?
It depends on your specific requirements and quantity. Generally, the delivery lead time is between 7 to 15 working days.
Q6: What are your payment and after-sales terms?
We accept 30% T/T in advance and 70% before shipment. West Union and L/C are also acceptable. We provide after-sale installation guides and question inquiry services.